This programme provides skills, tools, knowledge and awareness needed to develop and apply emotional intelligence in our personal and working lives.
Programme Outline:
Emotional Intelligence Principles
- Self Awareness
- Self Management
- Social Awareness
- Relationship Management
- Emotional Competencies
Concepts of Emotional Intelligence
- Basic workings of the brain
- Self-esteem
- Locus of Control and Self-Motivation
- Social Skills
Developing Emotional Intelligence
- Egogram
- Analysing Transactions
- Driver Analysis
- Motivation – understanding the “hungers” that drive human beings
- Self Reflection and feedback